Standart Shipping & Delivery Information

Processing Time

  • All orders are processed within 2-5 business days.
  • Processing time does not include shipping time.
  • Once your order is shipped, you will receive a tracking number to monitor its progress.

Shipping times vary based on location and the selected shipping method. Delays due to customs, holidays, or high order volumes may occur. If your order does not arrive within the estimated timeframe, please contact our support team—we will do our best to assist you promptly.

Shipping Options & Estimated Delivery Times

We offer Standard Shipping and Express Shipping:

✅ Standard Shipping: Estimated delivery times by region are listed below.
🚀 Express Shipping: Faster delivery is available for some locations. See details:

Standard Shipping - Estimated Delivery Times (Business Days)

📍 North America

  • USA: 6-12 days
  • Canada: 8-15 days
  • Mexico: 8-12 days

📍 Europe

  • UK, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Sweden, Poland, Ireland, Portugal, Hungary, Slovakia, Czech Republic, Romania, Finland, Denmark, Estonia, Latvia, Lithuania, Croatia, Slovenia: 6-10 days
  • Norway: 8-10 days
  • Greece, Cyprus: 8-12 days
  • Switzerland: 6-9 days

📍 Asia & Middle East

  • Japan: 4-5 days
  • South Korea: 6-8 days
  • Singapore: 6-7 days
  • Malaysia: 8-10 days (East Malaysia: 9-12 days)
  • Thailand, Philippines: 5-6 days
  • Turkey, UAE: 6-10 days
  • Saudi Arabia, Kuwait, Qatar, Bahrain, Lebanon: 8-12 days

📍 Oceania

  • Australia: 5-10 days
  • New Zealand: 6-10 days

Additional Shipping Fees

The following countries require an additional shipping fee of $14.90 due to logistics costs:

  • Switzerland

If you have any questions about shipping rates, feel free to contact our support team.

Where We Ship From

  • Most orders are shipped from our primary warehouse in Shenzhen, China.
  • We also have inventory in our USA and Türkiye warehouses.
  • As a result, delivery times may vary. Customers should refer to the estimated shipping times for the most accurate expectations.

For any questions, please reach out to our support team from hello@keyartisan.net. 🚀📦